Service Request Ticket - # 44784

Service Request Information

CONTACT Name Eliassen, Lenore   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 04, 2011 04:02 PM
Department Creative Arts Phone 88461
Location Email eliassl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050232[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Power Mac G5 Dual 2.3GHz #ZOBL
Serial No. G8529CNZRTZ Location PDR

CPU G5 Dual 2.3GHz


OS Unknown Software Upgrade to MAC OS X 10.5.6 leopard on P0071707, QLab Pro Bundle(version2.3) MAC from P0075736

Wired NIC 00:11:24:38:8E:2E

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact flahert@wou.edu 88925

Tracking

Entered by Date Memo
Tricia Flaherty
Email

Public
Entered by Date Memo
Tricia Flaherty Mar 04, 2016 11:49 AM 
Status changed from (1) Pending to (5) Completed
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Teresa Hutchinson Dec 08, 2011 01:13 PM 
****This is an outgoing email****
Hi Lenore,

We were just following up with you regarding a 
service request that we have for you.  (#44784)

Description: Needs the latest version Acrobat Pro 
installed - needs to be purchased. (For 
W#20050232[Edit Inv] in Rice Rm 101.)

We were wondering if this has been resolved for 
you or if we can still be of assistance with 
this.  If so, just let us know, we'll be happy to 
help.

Thanks!
Teresa
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Public
Brian Berkley Oct 04, 2011 04:07 PM 
Task reassigned to Tricia Flaherty.
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Brian Berkley Oct 04, 2011 04:07 PM 
Lenore,

Acrobat Pro X needs to be purchased before it can
be installed on that computer.

Thanks,
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Joshua Johnson Oct 04, 2011 04:02 PM 
Needs the latest version acrobat pro installed on
the computer 20050232[Edit Inv]. The computer is located in
RA 101. 

88461
eliassl@wou.edu
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