Service Request Ticket - # 44797

Service Request Information

CONTACT Name Udell, Tom   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 05, 2011 09:38 AM
Department The Research Institute Phone 88785
Location Email udellt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20051030[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Inspiron 6000, Pentium M, 1.73GHz,2MB Cache,533MHz
Serial No. 7ktdj91 Location PDR

CPU Pentium M-1.7 GHz


OS Unknown Software MS Office Pro 2003 from TRI Site License

Wired NIC 00:14:22:F0:77:C4


Wireless NIC 00:16:6F:4B:D9:AB

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Oct 05, 2011 01:48 PM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Oct 05, 2011 01:48 PM 
not on domain, changed pdavies local account to
udellt and changed password for him
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Brian Berkley Oct 05, 2011 09:51 AM 
Task reassigned to Brian Berkley.
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Teresa Hutchinson Oct 05, 2011 09:38 AM 
Tom has a laptop that was used by Pattie Davies 
and he is going to be using it now.  It's saying 
can't Windows can't connect to the domain or the 
domain is unavailable.
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