Service Request Ticket - # 44823

Service Request Information

CONTACT Name Sanchez-Bravo, Norma   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 05, 2011 03:35 PM
Department Admissions Office Phone 88193
Location Email sanchezn@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20090642[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell 22inch P2210 Professional Widescreen Monitor
Serial No. CN0U828K7444598K072S Location PDR
TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact agandara09@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Gandara
Email

Public
Entered by Date Memo
Andrew Gandara Oct 21, 2011 12:55 PM 
Status changed from (1) Pending to (5) Completed
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Andrew Gandara Oct 21, 2011 12:55 PM 
Replaced cables.
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Andrew Gandara Oct 21, 2011 12:40 PM 
Task reassigned to Andrew Gandara.
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Teresa Hutchinson Oct 13, 2011 08:16 AM 
****This is an outgoing email****
Hi Norma,

We were just emailing you regarding a service 
request that we have for you. (#44823)

Monitor is getting spots on the screen.

Thanks for your patience and we will help with 
this as soon as possible.

Thanks,
Teresa Hutchinson
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Public
Joshua Johnson Oct 05, 2011 03:35 PM 
Her computer is getting a snow type screen on her
computer screen. she thinks that the monitor is
going out on her computer. 

APSC 408
88193
sanchezn@wou.edu
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