Service Request Ticket - # 44858

Service Request Information

CONTACT Name Perkins, Portia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 07, 2011 08:46 AM
Department Computer Science Division Phone 88480
Location Email perkinp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070545[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 745 2.13GHz, 2M, 1066FSB
Serial No. bz8l5f1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software MS Win Xp Pro installed, MS Office Pro 2007 from P0064260 installed as Office Pro 2003

Wired NIC 00:1A:A0:7B:9A:D4

TECHS Submitted by Nicole Crane Contact ncrane10@wou.edu 88010
Primary Technician Contact lvoth11@wou.edu 88925

Tracking

Entered by Date Memo
Laven Voth
Email

Public
Entered by Date Memo
Laven Voth Oct 20, 2011 02:24 PM 
Task reassigned to Laven Voth.
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Laven Voth Oct 20, 2011 02:24 PM 
Task reassigned to Laven Voth.
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Laven Voth Oct 20, 2011 02:24 PM 
Andrew and I stopped by on our way to do something
else, ran a few cleaners but I think that her main
issue is 20 kb/s internet.  The computer itself
was responsive, but downloading anything was horrid.
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Teresa Hutchinson Oct 14, 2011 09:33 AM 
****This is an outgoing email****
Hi Portia,

We were just emailing you regarding a service 
request that we have for you. (#44858)

Computer is running slow. 

Thanks for your patience and we will help with 
this as soon as possible.

Thanks!
Teresa
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Public
Laven Voth Oct 11, 2011 02:25 PM 
She says tomorrow would be best
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Nicole Crane Oct 07, 2011 08:46 AM 
Her computer is running slow and she wants someone
to come and look at it.
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