Service Request Ticket - # 44864

Service Request Information

CONTACT Name Perkins, Portia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 07, 2011 10:29 AM
Department Computer Science Division Phone 88480
Location Email perkinp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20080176[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag 3FKQRG1 Description Dell Inspiron XPS M1330 laptop, 2.4GHz,800MHz,3MB
Serial No. 3FKQRG1 Location

CPU Intel Core 2 Duo T8300(2.4GHz, 800Mhz,3ML2)


OS Unknown Software Roxio Creator DE 10, Vista downgraded to WIN xP PRo, MS Office Pro Plus 2007 from P0066886 installed as Office Pro 2003, temp install of Adobe CS4 Web std from P0069201 old CS lab licenses

Wired NIC 00:21:9B:CB:F3:6C


Wireless NIC 00:21:5C:39:25:69


Bluetooth NIC 00:1F:E1:E0:05:EF

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact lvoth11@wou.edu 88925

Tracking

Entered by Date Memo
Laven Voth
Email

Public
Entered by Date Memo
Laven Voth Oct 11, 2011 10:07 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Laven Voth Oct 11, 2011 10:07 AM 
Delivered
 Add Attachment
Laven Voth Oct 07, 2011 02:06 PM 
Task reassigned to Laven Voth.
 Add Attachment
Teresa Hutchinson Oct 07, 2011 10:30 AM 
The professor is in ITC 308B.
 Add Attachment
Teresa Hutchinson Oct 07, 2011 10:29 AM 
There is a CS visiting professor, Shuhun Ren, who 
needs to borrow a laptop temporarily.  It's 
W#20080176[Edit Inv].  We are loaning to them and will need 
it back when done.  Bill K asked to have the 
laptop re-imaged before delivering.
 Add Attachment