Service Request Ticket - # 44868

Service Request Information

CONTACT Name Russell, Shondra   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 07, 2011 11:43 AM
Department Upward Bound Phone 88617
Location Email russells@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20080369[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude D630 2.5GHz 6M L2 1800Mhz Dual Core
Serial No. H6DWCH1 Location PDR

CPU Intel Core 2 Duo T9300(2.5GHz/800Mhz/6ML2cache)


OS Unknown Software Windows Vista Bus downgraded to WIN XP, Cyberlink Power DVD 8.0 and Roxio creator DE v9, MS Office Pro Plus 2007 from P0067558

Wired NIC 00:21:70:A4:AB:BB


Wireless NIC 00:21:5C:52:62:B3

TECHS Submitted by Nicole Crane Contact ncrane10@wou.edu 88010
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Oct 07, 2011 01:38 PM 
Task reassigned to Brian Berkley.
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Brian Berkley Oct 07, 2011 01:38 PM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Oct 07, 2011 01:35 PM 
created gpo to put ub_admin AD group into the
local administrators group on that particular
machine (security filtering in GPO)
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Nicole Crane Oct 07, 2011 11:43 AM 
****This is an email****
Hello,
Please add me as an administrator to machine:
20080369[Edit Inv].  I was one, not sure why I'm not anymore.
Thank you,
Shondra
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