Service Request Ticket - # 44870

Service Request Information

CONTACT Name Lab Attendant, APSC   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 07, 2011 12:34 PM
Department University Computing Solutions Phone 88069
Location Email printerpaper@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20080293[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP Laserjet P4515X Printer #CB516A#ABA
Serial No. CNDY126679 Location PDR

Model CB516A Hostname wuclab.wou.edu
Notes duplexing, 2nd 500 sheet tray original printer, maintenance repair with HP LJ P4515 Maint Kit from P0080195 5-2011 SR42487, LaserJet P4515 fuser maint. replacement from P0085129 5-2012 SR47080, LJ P4515X Maint Kit for Maint repair SR49266 from P0088748 IP: 140.211.118.46 Ink/Toner Refill HP 64A or HP 64X

Wired NIC 00:1F:29:24:A4:76

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact computerlabsrequest@wou.edu 88646

Tracking

Entered by Date Memo
Lab Attendant
Email

Public
Entered by Date Memo
Lacey Davis Oct 07, 2011 12:59 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Lacey Davis Oct 07, 2011 12:59 PM 
I took a 64A over to the WUC lab, and neither
printers said "low on ink" they said "ready". I
left the cartridge at the WUC info desk, with a
note on it for Angie.
 Add Attachment
Joshua Johnson Oct 07, 2011 12:34 PM 
Ink/Toner Refill 	HP 64A or HP 64X
Add Attachment
Joshua Johnson Oct 07, 2011 12:34 PM 
The printer in WUC lab needs to have ink.
Add Attachment