Service Request Ticket - # 44873

Service Request Information

CONTACT Name Winningham, Rob   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 07, 2011 01:15 PM
Department Social Science Phone 88297
Location Email winninr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Thin Client Edit WOU # 20060104[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 Ultra-Thin Client, 2 USB Ports, 1 Serial Port, 1 SIM Card Slot, #NTC-10Z-00
Serial No. 0620YB01EA Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:14:4F:0E:95:ED

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact agandara09@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Gandara
Email

Public
Entered by Date Memo
Andrew Gandara Oct 12, 2011 01:18 PM 
Task reassigned to Andrew Gandara.
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Andrew Gandara Oct 12, 2011 01:18 PM 
Task reassigned to Andrew Gandara.
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Andrew Gandara Oct 12, 2011 01:18 PM 
Thin clients were working fine. Logged in and they
worked.
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Gabriel Thrash Oct 10, 2011 10:55 AM 
That room only has one ethernet port turned on for
the comoputers. the rest need to be turned on.
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Brian Berkley Oct 07, 2011 04:22 PM 
Priority changed from (3) Priority to (1) Highest Priority.
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Joshua Johnson Oct 07, 2011 01:15 PM 
Todd 317 thin clients are not turning on. Bill
Kernan was in the room with Rob Winingham and
suggested that there be a service task created. 

20060102[Edit Inv]
20060104[Edit Inv]

88297
winninr@wou.edu
Todd 312a
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