Service Request Ticket

Service Request Information

CONTACT	Name	Nabity, Matthew	Date	Oct 07, 2011 01:53 PM
	Department	Natural Science Division	Phone	88916
	Location		Email	nabitym@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20110287 (opens in a new window)	Bldg/Room	MNB 124
	Service Tag		Description	Apple Mac Pro Two Quad-Core Intel Xeon #Z0LG
	Serial No.	H01380DZEUH	Location	Matthew Nabity new tenure track faculty in MAth
	CPU	Intel Xeon E5620( two 2.4GHz Quad-core, 12MB L3)
	OS	MAC OS X 10.12 (macOS Sierra)	Software	MAC OS X Lion 10.7(downgrade to 10.6),bundled with iLife 11(includes iPhoto, iMovie, and GarageBand), Microsoft Office 2011 std for MAC from P0082123, Adobe Acrobat Pro 10 MAC from P0084592
	Wired NIC	3C:07:54:7C:13:9D
	Wireless NIC	04:0C:CE:1E:88:25
	Bluetooth NIC	04:0C:CE:EF:AB:C0

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	goodeld@wou.edu	88122

Entered by	Date	Memo
Dale Goodell			Email Public
Entered by	Date	Memo
Dale Goodell	Oct 11, 2011 09:17 AM	Status changed from (6) Ready to Deliver to (5) Completed	Add Attachment
Dale Goodell	Oct 10, 2011 04:13 PM	Status changed from (1) Pending to (6) Ready to Deliver	Add Attachment
Tricia Flaherty	Oct 07, 2011 02:07 PM	Task reassigned to Dale Goodell.	Add Attachment
Tricia Flaherty	Oct 07, 2011 02:07 PM	Dale, This is new tenure track faculty and they are in a hurry of course, please contact Matthew Nabity as soon as possible. Let me now if you need old 10.6 MAC Pro tower disks	Add Attachment
Tricia Flaherty	Oct 07, 2011 01:54 PM	Priority changed from (3) Priority to (2) High Priority.	Add Attachment
Tricia Flaherty	Oct 07, 2011 01:53 PM	There is a MAC Pro tower for a new tenure track faculty member that they need set up as soon as possible. They ordered a 27 inch Apple Cinema Display as well but it has been put on extend backorder until late October. Please set this station up for him with a spare monitor until his 27 inch monitor arrives. It will be under the shelving between my desk and the rest room	Add Attachment