Service Request Ticket

Service Request Information

CONTACT	Name	Crawford, Leonard	Date	Oct 11, 2011 09:02 AM
	Department	Registrar’s Office	Phone	88186
	Location		Email	crawfordl@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20080695 (opens in a new window)	Bldg/Room	WEL 207
	Service Tag		Description	HP LaserJet 5200dtn Printer #Q7546A#ABA
	Serial No.	CNGXB12195	Location	General Office
	Model	Q&546A	Hostname	regback.wou.edu
	Notes	¿ Up to 35 pages per minute ¿ First page out in 10 seconds ¿ Automatic two-sided printing, networking ¿ Two additional 250- and 500-sheet input trays Paper size: Letter, letter rotated, legal, executive, statement, 8.5 x 13 in, 11 x 17 in, 12 x 18 in, envelopes (No.10, Monarch, DL) Duty Cycle: 65000 pages per month IP:140.211.117.38	Ink/Toner Refill
	Wired NIC	00:21:5A:8C:66:D1

TECHS	Submitted by	Teresa Hutchinson	Contact	hutchinsont@wou.edu	88010
	Primary Technician		Contact	dolson08@wou.edu	88925

Entered by	Date	Memo
David Olson			Email Public
Entered by	Date	Memo
Jacob Tyo	Oct 14, 2011 03:07 PM	Task reassigned to David Olson.	Add Attachment
Jacob Tyo	Oct 14, 2011 03:07 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Teresa Hutchinson	Oct 14, 2011 09:33 AM	**This is an outgoing email** Hi Leonard, We were just emailing you regarding a service request that we have for you. (#44912) Move printer from to Admin Rm 104 - to other side of the room. Thanks for your patience and we will help with this as soon as possible. Thanks, Teresa Hutchinson	Add Attachment Public
Teresa Hutchinson	Oct 11, 2011 09:02 AM	**This is an email** HI Teresa need two see about moveiing a printer in room 104 two the ather side of the room printer number 20080695 REG BACK Thank You Leonard Crawford 88186	Add Attachment