Service Request Ticket - # 44915

Service Request Information

CONTACT Name Ganson, Nancy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 11, 2011 09:54 AM
Department The Research Institute Phone 88808
Location Email gansonn@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20041053[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP Printer - TRI Purchased - TRI # 87331006
Serial No. USCB01590 Location PDR

Model C4087A Hostname
Notes Ink/Toner Refill
TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Laven Voth Oct 13, 2011 01:59 PM 
Task reassigned to Self Resolved.
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Laven Voth Oct 13, 2011 01:59 PM 
Status changed from (1) Pending to (5) Completed
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Nicole Crane Oct 13, 2011 11:55 AM 
She called to say that she was able to fix it.
Task can be closed
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Teresa Hutchinson Oct 11, 2011 09:54 AM 
Nancy said Adam knows this printer very well and 
could maybe help?
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Teresa Hutchinson Oct 11, 2011 09:54 AM 
The main TRI LG8000 printer is showing an error 
of 79.00FE.  She cleaned it out, cleared paper, 
vaccuumed and shut it off and that didn't help.  
W#20041053[Edit Inv].  Doesn't sound right when running.
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