Service Request Ticket - # 44931

Service Request Information

CONTACT Name Saffell, Tamie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 11, 2011 02:35 PM
Department Student Success & Advising Office Phone 88057
Location Email saffellt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20110070[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Professional P2210 22inch WFP Monitor
Serial No. CN06H6FX7444515IBDES Location PDR
TECHS Submitted by Karisa Mueller Contact kmueller08@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Oct 18, 2011 02:34 PM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Oct 18, 2011 02:34 PM 
****This is an email****
Tamie,

Printing is working again.

Please contact me if students continue having
printing in your area.

Thanks,
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Brian Berkley Oct 18, 2011 10:36 AM 
Task reassigned to Brian Berkley.
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Teresa Hutchinson Oct 14, 2011 09:26 AM 
****This is an outgoing email****
Hi Tamie,

We were just emailing you regarding a service 
request that we have for you. (#44931)

3 computers in advising/tutoring area can't print.

Thanks for your patience and we will help with 
this as soon as possible.

Thanks,
Teresa Hutchinson
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Public
Karisa Mueller Oct 11, 2011 02:35 PM 
"Cannot communicate with the printer."  3 of the
computers in the advising/tutoring center have
stopped printing just today.  This happened
earlier this year after they got new computers,
and we fixed it before.
The computers are W#:
20110070[Edit Inv]
20110069[Edit Inv]
20110068[Edit Inv]
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