Service Request Ticket - # 44942

Service Request Information

CONTACT Name Sauer, Nathan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 12, 2011 10:32 AM
Department University Computing Solutions Phone 88960
Location Email sauern@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110314[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 990 USFF, i5-2400S(2.5GHz, 6M)
Serial No. GG952R1 Location PDR

CPU Intel Core i5-2400S(2.5GHz,6M,VT-x)


OS Unknown Software bundled with Cyberlink PowerDVD9.5 and Roxio Creator Stater Ed, MS Office Pro Plus 2010 from P0082320 installed as Office Pro Plus 2007

Wired NIC 18:03:73:C5:5B:77

TECHS Submitted by Whitney Allies Contact wallies09@wou.edu 88925
Primary Technician Contact sauern@wou.edu 88960

Tracking

Entered by Date Memo
Nathan Sauer
Email

Public
Entered by Date Memo
Nathan Sauer Oct 21, 2011 03:05 PM 
Status changed from (1) Pending to (5) Completed
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Nathan Sauer Oct 21, 2011 03:05 PM 
Installed.
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Gabriel Thrash Oct 14, 2011 02:40 PM 
Task reassigned to Nathan Sauer.
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Gabriel Thrash Oct 14, 2011 02:40 PM 
Finished this and put it back by Tricia's desk.
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Gabriel Thrash Oct 14, 2011 01:34 PM 
Task reassigned to Gabriel Thrash.
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Tricia Flaherty Oct 14, 2011 01:09 PM 
Nathan would like to start this room install on 
Monday 10-17 so if we could get this imaged today 
that would be greatly appreciated
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Tricia Flaherty Oct 14, 2011 01:08 PM 
Priority changed from (3) Priority to (2) High Priority.
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Whitney Allies Oct 12, 2011 10:32 AM 
This computer needs a smart classroom image.

It is currently located in the inventory area
right next to Joanie's office. It is in the
original box.
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