Service Request Ticket - # 44943

Service Request Information

CONTACT Name Flaherty, Tricia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 12, 2011 11:43 AM
Department University Computing Solutions Phone 88904
Location Email flahert@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110261[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iMac 21.5, Intel Core i3,dual 3.1GHz, #Z0MM
Serial No. D25GD002DKLH Location PDR

CPU Unknown


OS MAC OS X 10.12 (macOS Sierra) Software MAC OS 10.7 Lion(downgrade to 10.6), Microsoft Office 2011 std for MAC from P0082111

Wired NIC C8:2A:14:5B:33:16


Wireless NIC 44:2A:60:DE:F3:52

TECHS Submitted by Whitney Allies Contact wallies09@wou.edu 88925
Primary Technician Contact hutchinsont@wou.edu 88010

Tracking

Entered by Date Memo
Teresa Hutchinson
Email

Public
Entered by Date Memo
Teresa Hutchinson Jan 05, 2012 03:29 PM 
Task reassigned to Teresa Hutchinson.
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Teresa Hutchinson Jan 05, 2012 03:29 PM 
Task reassigned to Teresa Hutchinson.
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Teresa Hutchinson Jan 05, 2012 03:29 PM 
I just talked to Gabe and he said Mod 104 is all 
done and good to go.  Okay to close the ticket 
now.
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Teresa Hutchinson Dec 20, 2011 01:17 PM 
Gabe is working on this now.
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Michael Ellis Nov 30, 2011 02:10 PM 
The goal is still to deploy during Winter Break.
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Teresa Hutchinson Nov 01, 2011 11:18 AM 
I believe we are doing this Winter Break.  Ran 
out of time this past summer.
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Whitney Allies Oct 12, 2011 11:43 AM 
W#20110261-20110286[Edit Inv]. These computers need imaging.
They are located in the hallway on the floor.
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