Service Request Ticket - # 44944

Service Request Information

CONTACT Name Carter, Scott   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 12, 2011 01:41 PM
Department Library & Media Services Phone 88848
Location Email carters@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110093[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Optiplex 990 SFF, Intel Core i5 2400(3.1GHz,
Serial No. 34HJZQ1 Location PDR

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Unknown Software MS Office Pro Plus 2010 from P0081747 , transfer Adobe Acrobat Pro 9 Extended P0070929, FlipShare camera software

Wired NIC 78:2B:CB:B3:9F:7D

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact lvoth11@wou.edu 88925

Tracking

Entered by Date Memo
Laven Voth
Email

Public
Entered by Date Memo
Laven Voth Oct 12, 2011 03:45 PM 
Task reassigned to Laven Voth.
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Laven Voth Oct 12, 2011 03:45 PM 
Task reassigned to Laven Voth.
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Laven Voth Oct 12, 2011 03:45 PM 
Done
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Joshua Johnson Oct 12, 2011 01:41 PM 
There is a scanner that needs to have the drivers
updated and it also needs to have a program called
epson scan installed. He is not sure if the epson
scan is apart of the dirvers that needed be
downloaded. 

88848
caters@wou.edu
ITC 204A
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