Service Request Ticket - # 44947

Service Request Information

CONTACT Name Krogh, Rhawn   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 12, 2011 03:14 PM
Department Facilities Services Phone 88993
Location Email kroghr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110139[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Optiplex 990 SFF, Intel Core i5 2400(3.1GHz,
Serial No. 34WFZQ1 Location PDR

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Unknown Software Win 7 Pro, bundled with Roxio Creator and CyberLink PowerDVD, MS Office Pro Plus 2010 from P0081747 installed as Office Pro Plus 2007

Wired NIC 78:2B:CB:B3:9C:E1

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Nov 10, 2011 03:33 PM 
Status changed from (1) Pending to (5) Completed
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Teresa Hutchinson Oct 12, 2011 03:14 PM 
****This is an email****

Teresa,

Rhawn has decided to go with the standard PC 
desktop replacement, it will be replacing

W#20040668[Edit Inv]   Dell Optiplex GX 280 
he also has a 24 inch monitor ( I think 
W#20040923)

Not sure if he will need or want the 22 inch 
display
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Teresa Hutchinson Oct 12, 2011 03:14 PM 
This will be located on the back counter of ITC 
008 with a GFA setup form.
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