Service Request Ticket - # 44956

Service Request Information

CONTACT Name Helpdesk, Helpdesk   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 13, 2011 09:01 AM
Department Phone 88925
Location Email ucshelpdesk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20010273[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description PO: P0032981; LaserJet 4100DTN
Serial No. USBNJ13199 Location PDR

Model Hostname marktwain.wou.edu
Notes NIC: 00-30-C1-31-D7-A3 maintenance Kit 12/2003 from P0045178 Ink/Toner Refill

Wired NIC 00:30:C1:31:D7:A3

TECHS Submitted by Nicole Crane Contact ncrane10@wou.edu 88010
Primary Technician Contact hutchinsont@wou.edu 88010

Tracking

Entered by Date Memo
Teresa Hutchinson
Email

Public
Entered by Date Memo
Teresa Hutchinson Oct 13, 2011 09:14 AM 
Task reassigned to Teresa Hutchinson.
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Teresa Hutchinson Oct 13, 2011 09:14 AM 
Status changed from (1) Pending to (5) Completed
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Teresa Hutchinson Oct 13, 2011 09:14 AM 
Closing ticket.  I called them and verified that 
this is an office printer, not a student 
printer.  But they do have a student printer that 
needs toner and Lacey is taking care of this one 
right now.
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Nicole Crane Oct 13, 2011 09:01 AM 
Printer needs toner. In writing center by front desk.
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