Service Request Ticket - # 45018

Service Request Information

CONTACT Name Palmer, Tina L.   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 17, 2011 03:40 PM
Department Student Success & Advising Office Phone 88732
Location Email palmert@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20091426[Edit Inv] (opens in a new window) Bldg/Room NPE
Service Tag Description Dell Professional P2210 22-inch Flat Panel Monitor
Serial No. CN0U828K74445056BT2S Location 213
TECHS Submitted by Karisa Mueller Contact kmueller08@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Oct 18, 2011 03:52 PM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Oct 18, 2011 03:52 PM 
Logged into gmail directly after failed portal
login (banner issue) then everything started working.
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Brian Berkley Oct 18, 2011 03:07 PM 
****This is an email****
Tina,

Does internet explorer work for logging into the
portal?

Has the computer been restarted?

Thanks,
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Brian Berkley Oct 18, 2011 03:05 PM 
she has full accounts
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Brian Berkley Oct 18, 2011 10:28 AM 
Task reassigned to Brian Berkley.
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Karisa Mueller Oct 17, 2011 03:40 PM 
Ingrid is not in the system so I put it in Tina's
name because you can call Tina to find out what
hours Ingrid will be working.  
adamsi@wou.edu.  She is a temporary, part-time
intern.  She uses Google Apps for her email, but
starting this morning when she goes to the Portal,
the page will not load.  It says 'Done' at the
bottom, but the page is completely blank (when she
clicks on portal from the homepage).  Ingrid can
be reached at 88592.  She uses Firefox, I had her
empty her cache but it didn't help.
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