Service Request Ticket - # 45027

Service Request Information

CONTACT Name Beaird, Sarah   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 18, 2011 09:19 AM
Department College of Education Phone 88623
Location Email sarahb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20110145[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Optiplex 990 SFF, Intel Core i5 2400(3.1GHz,
Serial No. 34QKZQ1 Location PDR

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Unknown Software Win 7 Pro, bundled with Roxio Creator and CyberLink PowerDVD, MS Office Pro Plus 2010 from P0081747 installed as Office Pro Plus 2007

Wired NIC 78:2B:CB:B3:99:E5


TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public

Entered by Date Memo
Dale Goodell Jan 23, 2012 09:15 AM
Status changed from (1) Pending to (5) Completed
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Tricia Flaherty Nov 15, 2011 12:18 PM
She is using W#20030960[Edit Inv] which is a 1703FP 17 inch 
flat panel
and W#20070775[Edit Inv] which is a 1908FP 19 inch flat 
panel
so her current ones don't match.
 She may need to know that she is getting a new 
one that is a 22 inch flat panel widescreen

We can give her a 19 inch from spare stock to 
match up to existing 19 or she can purchase a 22 
inch WFP to match her new one  we don't have 
spare 22 inch to give out. 
cost of 22 inch  is approx $175.00.

Tricia Flaherty
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Teresa Hutchinson Nov 11, 2011 10:31 AM
Sarah would like two monitors and have them 
match. 
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Teresa Hutchinson Oct 18, 2011 09:19 AM
****This is an email****

Sure! ¿ That¿d be great!  I¿d also love it if I 
could get two flat screen monitors that matched.  
When I started this position I grabbed an extra 
monitor that was in a storage closet here.  I 
often have spreadsheets stretched across both 
monitors, but the lines get disjointed between 
the two monitors.   Any possibility of getting 
two that match? The ones that I¿ve got are 
20070775[Edit Inv] and 20030960[Edit Inv], if you can find something 
that would match either one of those. Also, I¿ll 
need to have Hummingbird/BI Query loaded, and FMP 
9.0 administrative loaded onto it.   Thanks, sarah
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Teresa Hutchinson Oct 18, 2011 09:19 AM
This will be located in the hallway with a GFA 
setup form.
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