Service Request Ticket - # 45029

Service Request Information

CONTACT Name Bullis, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 18, 2011 10:26 AM
Department Library & Media Services Phone 88884
Location Email bullisl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090135[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 960 SFF,Core2Duo, 3.0GHz,6M, 1333FSB
Serial No. hfm0ck1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software WIndows Vista Business 32bit downgraded to WIN XP Pro SP3, MS Office Pro Plus 2007 from P0071641

Wired NIC 00:24:E8:30:6B:A3

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Nov 09, 2011 09:44 AM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Nov 09, 2011 09:44 AM 
****This is an email****
Good morning Brian,
Yup, I just double checked and the computer in HL
120 is now live, able to
access the network.
Thank you for checking in.
Lori Bullis
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Brian Berkley Nov 08, 2011 04:31 PM 
****This is an email****
Lori,

The computer in HL120, is it still not connecting
to the network?

Thanks,
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Brian Berkley Oct 18, 2011 10:29 AM 
Task reassigned to Brian Berkley.
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Teresa Hutchinson Oct 18, 2011 10:26 AM 
The computer in Library HL 120 W#20090135[Edit Inv] is 
having problems.  Lori B has checked the network 
and plugs and it is still saying currently there 
are currently no log on servers to connect to.
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