Service Request Ticket - # 45032

Service Request Information

CONTACT Name Ryals, Sharyne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 18, 2011 12:00 PM
Department Social Science Phone 88288
Location Email ryalss@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20080845[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP LaserJet P4515x Monochrome Printer #CB5616A#ABA
Serial No. SCNDY349457 Location PDR

Model CB156A Hostname socialscience.wou.edu
Notes duplexing, 2nd 500 sheet tray, Maint Kit from P0082705 installed OCT2011 SR45032, Maint Kit from P0090336 installed JUNE2012 SR49875; Maint kit from P0099561 DEC2015 SR58813 IP:140.211.76.58 Ink/Toner Refill

Wired NIC 00:21:5A:7E:8F:E9

TECHS Submitted by Nicole Crane Contact ncrane10@wou.edu 88010
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Oct 26, 2011 02:49 PM 
Status changed from (3) Order in Process to (5) Completed
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Adam Wehner Oct 26, 2011 02:49 PM 
I cleaned the fuser and also installed a new
transfer roller.  The fuser is getting pretty worn
and will need to be replaced.  I informed Sharyne
of this and she is going to keep and eye on it and
let me know.
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Adam Wehner Oct 20, 2011 02:32 PM 
Status changed from (5) Completed to (3) Order in Process
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Adam Wehner Oct 20, 2011 02:23 PM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner Oct 20, 2011 02:22 PM 
Printer needs a new maintenance kit. I have
ordered one.
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Brian Berkley Oct 18, 2011 02:58 PM 
Task reassigned to Adam Wehner.
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Nicole Crane Oct 18, 2011 12:00 PM 
****This is an email****
Department printer, WOU# 20080845[Edit Inv], print is
frequently unreadable near the left-hand margin.
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