Service Request Ticket - # 45089

Service Request Information

CONTACT Name Barry, Angie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 24, 2011 09:59 AM
Department Campus Public Safety Phone 88481
Location Email barrya@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20110025[Edit Inv] (opens in a new window) Bldg/Room WUC Info Desk
Service Tag Description MacBook Pro 13, 2.3GHz Dual-core Intel Core i5
Serial No. C17G6TJADRJ7 Location Student Tech Checkout laptop #3 DAMAGED

CPU Intel Core i5(2.3GHz dual-core, 3MB L3)


OS Software MS Office 2011 std MAC from P0081768

Wired NIC 3C:07:54:08:78:66


Wireless NIC E4:CE:8F:48:8D:0E


Bluetooth NIC E4:CE:8F:48:8D:0F

TECHS Submitted by Karisa Mueller Contact kmueller08@wou.edu 88925
Primary Technician Contact agandara09@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Gandara
Email

Public
Entered by Date Memo
Andrew Gandara Oct 24, 2011 02:23 PM 
Task reassigned to Andrew Gandara.
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Andrew Gandara Oct 24, 2011 02:23 PM 
Status changed from (1) Pending to (5) Completed
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Andrew Gandara Oct 24, 2011 02:23 PM 
Was trying to switch to the local domain like you
would on Windows 7.

Macs do it automatically.

Just type "woustudent" as username and the
password and it works.
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Karisa Mueller Oct 24, 2011 09:59 AM 
****This is an email****

Greetings,

 

The laptops we have were worked on Friday and I
can now login under Mash but can¿t login under WOU
Student. Could you ask someone to come over and
look at these? I have a feeling I am doing
something wrong. L

 

The laptop numbers are 20110025[Edit Inv] & 20110026[Edit Inv]

 

Thanks!
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