Service Request Ticket - # 45097

Service Request Information

CONTACT Name Solvedt, Nora   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 24, 2011 11:56 AM
Department Library & Media Services Phone 88158
Location Email solvedtn@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070134[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex 745 Small Form Factor, 2.13GHz,2M,1066FSB
Serial No. 4HGBBD1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software MS Office Pro 2007 installed as Office Pro 2003 from P0062550

Wired NIC 00:1A:A0:52:F9:0E

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Oct 25, 2011 02:37 PM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Oct 25, 2011 02:37 PM 
updated tnsnames.ora and set default connection
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Brian Berkley Oct 25, 2011 09:42 AM 
Task reassigned to Brian Berkley.
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Joshua Johnson Oct 24, 2011 11:56 AM 
Nora is getting a no listener error while trying
to access he data warehouse. 

88158
LIB 206B
solvedtn@wou.edu
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