Service Request Ticket - # 45143

Service Request Information

CONTACT Name Helpdesk, Helpdesk   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 26, 2011 11:01 AM
Department Phone 88925
Location Email ucshelpdesk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20090238[Edit Inv] (opens in a new window) Bldg/Room SSC 111
Service Tag Description Dell UltraSharp 2208WFP Monitor,AIO Stands AX510
Serial No. CN0D308J728729780DPI Location Lab Station 7
TECHS Submitted by Karisa Mueller Contact kmueller08@wou.edu 88925
Primary Technician Contact gthrash08@wou.edu 88925

Tracking

Entered by Date Memo
Gabriel Thrash
Email

Public
Entered by Date Memo
Gabriel Thrash Oct 27, 2011 01:21 PM 
Status changed from (1) Pending to (5) Completed
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Gabriel Thrash Oct 27, 2011 01:21 PM 
The power cord on the back of the monitor was loose.
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Gabriel Thrash Oct 26, 2011 11:26 AM 
Task reassigned to Gabriel Thrash.
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Karisa Mueller Oct 26, 2011 11:01 AM 
A student called. She was working on the computer,
and tipped the monitor up and forward and it went
black.  She checked the cords and they are all
plugged in.  She hit the power button on the
monitor and it went from black to green, black and
green and black again.  She put a sign on the
station to say it isn't working. This is the
station just right of the printer.
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