Service Request Ticket - # 45144

Service Request Information

CONTACT Name Solario, Sheree   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 26, 2011 11:02 AM
Department Student Enrichment Program Phone 88031
Location Email solarios@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110222[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Optiplex 990 SFF, Intel Core i5 2400(3.1GHz,
Serial No. 90NPZQ1 Location PDR

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Unknown Software Win 7 Pro, bundled with Roxio Creator and CyberLink PowerDVD, MS Office Pro Plus 2010 from P0081871 installed as Office Pro Plus 2007

Wired NIC 18:03:73:B0:E7:D0

TECHS Submitted by Karisa Mueller Contact kmueller08@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Oct 28, 2011 12:16 PM 
Task reassigned to Brian Berkley.
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Brian Berkley Oct 28, 2011 12:16 PM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Oct 28, 2011 12:16 PM 
Gave her VKey program and the v_key_on & off reg
files.
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Karisa Mueller Oct 26, 2011 11:02 AM 
She wants someone to change her + key to the
letter 'V' on her 10-key number pad thing on her
computer.
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