Service Request Ticket - # 45147

Service Request Information

CONTACT Name Smith, Sandy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 26, 2011 02:29 PM
Department Center for Academic Innovation Phone 88691
Location Email smithsl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20081164[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 760 SFF, 3.0GHz, 6M, 1333MHz FSB
Serial No. GB3B5J1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software Windows Vista Bus downgraded to WIN XP Pro SP3, Microsoft Office 2007 Pro Plus license from P0070962, Filemaker Pro 7 from P0052260, ***TRANSFERED TO W#20110871 APRIL2013*** Viso Std 2007(installed as Visio2003 std) from P0062312 transfered from W#20070855 12-2009, Adobe Acrobat Pro 10 for WIN from P0081504, FileMaker Pro 11 from P0082550

Wired NIC 00:24:E8:1C:D8:83

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact agandara09@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Gandara
Email

Public
Entered by Date Memo
Andrew Gandara Oct 26, 2011 04:30 PM 
Status changed from (1) Pending to (5) Completed
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Andrew Gandara Oct 26, 2011 04:30 PM 
Installed.
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Andrew Gandara Oct 26, 2011 03:01 PM 
Task reassigned to Andrew Gandara.
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Tricia Flaherty Oct 26, 2011 02:29 PM 
1.) W#20070162 UPCC Unit A Rm 101 DEP adjunct
station (Elayne)
2.) W#20081164 TH 109 Sandra Smith
3.) W#20081165 TH 110 Angela Hendrickson
4.) W#20081166 TH 111 Carla Menear
5.) W#20090308 TH 108 Susan Griffin
6.) W#20090309 TH Main Office Jennifer Keen
7.) W#20091292 TH 111 Brian Haley
8.) W#20091293 TH 106 Mario Torres-Mora, DEP
Receptionist
9.) W#20101159 TH 106 JoNan LeRoy
10.)W#20101162 TH 111 Student Worker-reception
(Kaitlyn)

For installation, the software requires the entry
of information exactly as it appears here:
Organization Name for installation: 
WESTERN OREGON UNIVERSITY 
License Key: 
39NVV-82TNV-95N3J-8967M-514XT-6MXNN-34858
This is on T:\FileMaker\FileMaker Pro\Filemaker Pro 11
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