Service Request Ticket - # 45161

Service Request Information

CONTACT Name Barry, Angie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 27, 2011 12:11 PM
Department Campus Public Safety Phone 88481
Location Email barrya@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20101041[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF, 3.0GHz,6M,1333MHz FSB
Serial No. D60MFQ1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software WIN 7 Pro downgraded to WIN XP Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2010 license from P0080043 installed as Office Pro Plus 2007

Wired NIC BC:30:5B:D8:E4:C1

TECHS Submitted by Nicole Crane Contact ncrane10@wou.edu 88010
Primary Technician Contact gthrash08@wou.edu 88925

Tracking

Entered by Date Memo
Gabriel Thrash
Email

Public
Entered by Date Memo
Gabriel Thrash Oct 27, 2011 03:06 PM 
Task reassigned to Gabriel Thrash.
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Gabriel Thrash Oct 27, 2011 03:06 PM 
Status changed from (1) Pending to (5) Completed
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Gabriel Thrash Oct 27, 2011 03:06 PM 
Laven and i went over and added these printers.
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Nicole Crane Oct 27, 2011 12:11 PM 
****This is an email****
Computers 20101041[Edit Inv] & 20101042[Edit Inv] need printers
UC-tank on bart, UC-optics on bart and UC-zippy on
bart set up to print from them.

 

Please let me know if you have any questions or if
this is a problem. Thanks!
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