Service Request Ticket - # 45163

Service Request Information

CONTACT Name Barry, Angie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 27, 2011 12:36 PM
Department Campus Public Safety Phone 88481
Location Email barrya@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20080293[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP Laserjet P4515X Printer #CB516A#ABA
Serial No. CNDY126679 Location PDR

Model CB516A Hostname wuclab.wou.edu
Notes duplexing, 2nd 500 sheet tray original printer, maintenance repair with HP LJ P4515 Maint Kit from P0080195 5-2011 SR42487, LaserJet P4515 fuser maint. replacement from P0085129 5-2012 SR47080, LJ P4515X Maint Kit for Maint repair SR49266 from P0088748 IP: 140.211.118.46 Ink/Toner Refill HP 64A or HP 64X

Wired NIC 00:1F:29:24:A4:76

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact computerlabsrequest@wou.edu 88646

Tracking

Entered by Date Memo
Lab Attendant
Email

Public
Entered by Date Memo
Lacey Davis Oct 27, 2011 01:03 PM 
Status changed from (1) Pending to (5) Completed
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Lacey Davis Oct 27, 2011 01:03 PM 
The bad cartridge was returned to apsc 101, and 2
new cartridges were taken to the info desk.
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Teresa Hutchinson Oct 27, 2011 12:37 PM 
The WUC printer is needing new toner cartridges.  
It takes the 64A or 64X.  If you could bring 2 to 
Angie Barry the WUC info desk and exchange them 
for the bad ones she has.  Also if you can note 
on the boxes that they are bad.
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