Service Request Ticket - # 45168

Service Request Information

CONTACT Name Hutchinson, Teresa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 27, 2011 04:52 PM
Department Telecommunications Phone 88010
Location Email hutchinsont@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20060585[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP Business Inkjet 2800DTN Printer #C8174A#A2L
Serial No. TH6AH5Z0HK Location PDR

Model C8174A Hostname lab-itc001-color.wou.edu
Notes duplexing, 2nd 250 sheet tray IP: 140.211.114.22 Ink/Toner Refill HP 31A or HP 31X

Wired NIC 00:11:0A:F2:3F:A5

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact kmueller08@wou.edu 88925

Tracking

Entered by Date Memo
Karisa Mueller
Email

Public
Entered by Date Memo
Karisa Mueller Oct 28, 2011 07:22 AM 
Task reassigned to Karisa Mueller.
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Karisa Mueller Oct 28, 2011 07:22 AM 
Status changed from (1) Pending to (5) Completed
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Karisa Mueller Oct 28, 2011 07:22 AM 
Done.
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Teresa Hutchinson Oct 27, 2011 04:53 PM 
The color printer in ITC 001 needs black ink.  It 
takes the HP ink in the far cabinet, not the 
Xerox ink.
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