Service Request Ticket - # 45170

Service Request Information

CONTACT Name Schaumburg, Ashley   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 28, 2011 08:27 AM
Department Business Services Phone 88361
Location Email schaumburga@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080859[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 755, 3.0GHz, 6M, VT, 1333MHz FSB
Serial No. FZ2RLJ1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software Windows Vista downgraded to WIN XP PRo SP2, MS Office Pro Plus 2007 from P0069666 installed as Office Pro 2003, Adobe Dreamweaver CS4 for WIN from P0072267

Wired NIC 00:21:70:58:81:87

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Brian Berkley Oct 28, 2011 11:35 AM 
Task reassigned to Adam Wehner.
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Brian Berkley Oct 28, 2011 11:35 AM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Oct 28, 2011 11:35 AM 
She said someone came over and helped her and its fine
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Joshua Johnson Oct 28, 2011 08:27 AM 
Ashley's outlook is not working and she would like
to have someone come over and take a look at this.
She has not reset her password. She has
transferred to the Google mail. 

ITC 111
14011
jacksona@wou.edu
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