Service Request Ticket - # 45189

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 31, 2011 02:04 PM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20100125[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8500 (3.16Hz,6M,1333FSB)
Serial No. 26YSMM1 Location PDR

CPU Unknown


OS Unknown Software WIN 7 Pro ,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2010 license from P0076561 installed as Office Pro Plus 2007

Wired NIC B8:AC:6F:8B:02:50

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact agandara09@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Gandara
Email

Public
Entered by Date Memo
Andrew Gandara Oct 31, 2011 03:29 PM 
Left VM for Lori letting her know it was all taken
care of.
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Andrew Gandara Oct 31, 2011 03:29 PM 
Task reassigned to Andrew Gandara.
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Andrew Gandara Oct 31, 2011 03:29 PM 
Status changed from (1) Pending to (5) Completed
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Andrew Gandara Oct 31, 2011 03:29 PM 
Ethernet chord was slightly unplugged.
Plugged in and works great!
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Teresa Hutchinson Oct 31, 2011 02:04 PM 
When trying to login there is a message that says 
that there is no login server to log into.  
W#2010125
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