Service Request Ticket - # 45220

Service Request Information

CONTACT Name Plahn, Ambre   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 02, 2011 09:01 AM
Department Special Projects Phone 89763
Location Email plahna@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090737[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. D81VGK1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro Software WIN 7 Pro, Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2010, Adobe CS6 Design Std WIN from P0089412

Wired NIC 00:26:B9:77:C5:30

TECHS Submitted by Karisa Mueller Contact kmueller08@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Nov 03, 2011 04:34 PM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Nov 03, 2011 04:34 PM 
Banner folks reset her password.
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Brian Berkley Nov 03, 2011 11:42 AM 
setup default connection, but it won't take her
login/password
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Brian Berkley Nov 03, 2011 11:28 AM 
Task reassigned to Brian Berkley.
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Brian Berkley Nov 03, 2011 11:28 AM 
Left VM
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Karisa Mueller Nov 02, 2011 09:01 AM 
On BIQuery, they are getting a TNF no listener. 
This has happened before and a tech came over and
fixed it.
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