Service Request Ticket - # 45270

Service Request Information

CONTACT Name Proebstel, Amy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 07, 2011 08:56 AM
Department Health & Exercise Science Phone 88908
Location Email proebsta@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091300[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 53NYJM1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows XP Pro Software WIN 7 Pro downgraded to WIN XP Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0074819

Wired NIC B8:AC:6F:83:FB:F1

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Nov 17, 2011 01:54 PM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner Nov 17, 2011 01:54 PM 
Talked to JB today and he is up and running.
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Teresa Hutchinson Nov 10, 2011 07:56 AM 
****This is an outgoing email****
Hi Amy,

We were just emailing you regarding a service 
request that we have for you. (#45270)

John Bartlett isn't able to print to the HPE 
printer - needs access. 

Thanks for your patience and we will help with 
this as soon as possible.

Thanks,
Teresa
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Public
Brian Berkley Nov 07, 2011 09:22 AM 
Task reassigned to Adam Wehner.
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Teresa Hutchinson Nov 07, 2011 08:56 AM 
John Bartlett isn't able to print to 
the /bart/HPE-HP Printer.  This is in NPE room 
115.
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