Service Request Ticket - # 45292

Service Request Information

CONTACT Name Mafit, Cindi   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 08, 2011 08:53 AM
Department The Research Institute Phone 88792
Location Email mafitc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20091636[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. CL87KM1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro Software MS Office Pro Plus 2007 license from P0074819, Adobe Acrobat Pro v9 WIN from P0076844, CorelDRAW Graphics Suite X6 Education Edition from VISA2012003055

Wired NIC B8:AC:6F:83:63:A2


TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact hutchinsont@wou.edu 88010

Tracking

Entered by Date Memo
Teresa Hutchinson
Email

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Entered by Date Memo
Teresa Hutchinson Nov 08, 2011 08:53 AM
Cindi called to say that last night when she went 
to leave her machine showed a message 
of "critical error" and a blue screen.  She left 
it on and left it alone and this morning it is 
has a pop up message saying that her system was 
recovered from serious critcal errors and it 
created a log.  She said it seems to be fine and 
everything is okay so we talked that we would 
create the ticket and close it and reopen it if 
became a problem later.
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