Service Request Ticket - # 45355

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 11, 2011 03:41 PM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070142[Edit Inv] (opens in a new window) Bldg/Room ITC 013
Service Tag DBGBBD1 Description OptiPlex 745 Small Form Factor, 2.13GHz,2M,1066FSB
Serial No. DBGBBD1 Location ITC Hallway (was Reference Desk, HL)

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software MS Office Pro 2007 installed as Office Pro 2003 from P0062550

Wired NIC 00:1A:A0:53:01:8B

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact hutchinsont@wou.edu 88010

Tracking

Entered by Date Memo
Teresa Hutchinson
Email

Public
Entered by Date Memo
Teresa Hutchinson Nov 11, 2011 04:04 PM 
Status changed from (1) Pending to (5) Completed
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Teresa Hutchinson Nov 11, 2011 04:04 PM 
Closed - duplicate of #43604.
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Joshua Johnson Nov 11, 2011 03:41 PM 
was supposed to be replaced in sept. They would
like to have the new machine asap. The computer is
loading slow or not at all. There is not always
drives and some of the programs are not working right.

88441
hilterbl@wou.edu

or 

89493
kincanj@wou.edu
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