Service Request Ticket - # 45412

Service Request Information

CONTACT Name Saffell, Tamie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 16, 2011 09:05 AM
Department Student Success & Advising Office Phone 88057
Location Email saffellt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20050252[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP Laserjet 4250dtn #TB372ll/a
Serial No. CNDXB23253 Location PDR

Model #TB37211/a Hostname learninglab.wou.edu
Notes maint repair 3-2011 Printer Techs-HP LJ Swing Plate Custom metal gear on VISA2010002409 SR#41768; HP LJ Maint kit from P0090634 JUNE18, 2013 SR50748 IP: 140.211.64.24 Ink/Toner Refill HP 42A or HP 42X

Wired NIC 00:13:21:26:86:92

TECHS Submitted by Jackie Digmann Contact jdigmann07@wou.edu 88925
Primary Technician Contact computerlabsrequest@wou.edu 88646

Tracking

Entered by Date Memo
Lab Attendant
Email

Public
Entered by Date Memo
Jackie Digmann Nov 16, 2011 09:14 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Jackie Digmann Nov 16, 2011 09:14 AM 
toner delivered and installed.
 Add Attachment
Jackie Digmann Nov 16, 2011 09:09 AM 
Looked at printer and decided it just needs a new 
toner.
 Add Attachment
Jackie Digmann Nov 16, 2011 09:05 AM 
****This is an email***
The printer in APSC 401 is giving an out of toner 
message to students as they try to print. The 
printer is still printing, however.






Tamie



-- 
Tamie Saffell
Associate Director, Academic Advising & Learning 
Center
Western Oregon University
 Add Attachment