Service Request Ticket - # 45415

Service Request Information

CONTACT Name Helpdesk, Helpdesk   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 16, 2011 10:04 AM
Department Phone 88925
Location Email ucshelpdesk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20050252[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP Laserjet 4250dtn #TB372ll/a
Serial No. CNDXB23253 Location PDR

Model #TB37211/a Hostname learninglab.wou.edu
Notes maint repair 3-2011 Printer Techs-HP LJ Swing Plate Custom metal gear on VISA2010002409 SR#41768; HP LJ Maint kit from P0090634 JUNE18, 2013 SR50748 IP: 140.211.64.24 Ink/Toner Refill HP 42A or HP 42X

Wired NIC 00:13:21:26:86:92

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact computerlabsrequest@wou.edu 88646

Tracking

Entered by Date Memo
Lab Attendant
Email

Public
Entered by Date Memo
Jackie Digmann Nov 16, 2011 10:09 AM 
Status changed from (1) Pending to (5) Completed
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Jackie Digmann Nov 16, 2011 10:09 AM 
toner was delivered and installed today at 930 am.
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Teresa Hutchinson Nov 16, 2011 10:06 AM 
W#20050252[Edit Inv] - needs an HP 42X or 42A
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Teresa Hutchinson Nov 16, 2011 10:04 AM 
****This is an email****

Hello,
We have not yet recieved ink for the printer. 
Kayla
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Teresa Hutchinson Nov 16, 2011 10:04 AM 
****This is an email****

Hi there,
 
The printer Lab//AALC has ran out of black ink, 
if we can please get a new black Cartilage as 
soon as possible. 
 
Thank you,
 
Luanne Carrillo
Peer Advisor
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