Service Request Ticket - # 45446

Service Request Information

CONTACT Name Grammer, Julie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 17, 2011 02:48 PM
Department College of Liberal Arts and Sciences Phone 88877
Location Email grammerj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20090767[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP LaserJet Enterprise P3015DN Printer #CE528A#ABA
Serial No. VNBC9D02L3 Location PDR

Model CE528A Hostname darwin-ns-124.wou.edu
Notes up to 42 ppm, B/W laser printer, Tray 1 Multipurpose(100-sheet), Tray 2 500-sheet input, automatic duplexing MAINT: LJ 3015 Maintenance Kit #CD525-67901 from P0095594 SR54798, LaserJet P3015 Pick-Up Assembly #RM1-6268-000CN from P0095684 SR54798 OCT2014 IP:140.211.76.39 Ink/Toner Refill

Wired NIC 00:25:B3:F7:C8:7F

TECHS Submitted by Nicole Crane Contact ncrane10@wou.edu 88010
Primary Technician Contact hutchinsont@wou.edu 88010

Tracking

Entered by Date Memo
Teresa Hutchinson
Email

Public
Entered by Date Memo
Teresa Hutchinson Dec 02, 2011 08:46 AM 
Task reassigned to Teresa Hutchinson.
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Teresa Hutchinson Dec 02, 2011 08:46 AM 
Status changed from (7) Waiting for Contact to (5) Completed
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Teresa Hutchinson Dec 02, 2011 08:46 AM 
****This is an email****

Hi Teresa,
 
The ink for the printer in NS124 is replaced by 
our department. I didn't realize this wasn't a 
student lab printer when I made the request. I 
forgot to call and cancel the service request! 
 
Thanks for reminding me,
 
Julie
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Teresa Hutchinson Dec 01, 2011 04:33 PM 
Status changed from (1) Pending to (7) Waiting for Contact
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Teresa Hutchinson Dec 01, 2011 04:32 PM 
****This is an outgoing email****
Hi Julie,

We were just following up with you regarding a 
service request that we have for you  (#45446)

Description: Ink needed-NS 124 

We were just checking to see if this was an 
office printer or a printer in a student lab. 

If you could let me know, we'll check into this 
asap.

Thanks!
Teresa
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Public
Teresa Hutchinson Nov 17, 2011 03:17 PM 
UCS Order #6000
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Teresa Hutchinson Nov 17, 2011 03:06 PM 
Looks like it takes a 55X or 55A
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Jackie Digmann Nov 17, 2011 03:00 PM 
ink being ordered.
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Nicole Crane Nov 17, 2011 02:48 PM 
Needs ink. Hp lazer jet printer in NS 124
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