Service Request Ticket - # 45456

Service Request Information

CONTACT Name Thompson, Sue   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 18, 2011 10:49 AM
Department College of Education Phone 88828
Location Email thompss@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20110388[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox P3250/D Monochrome Laser Printer
Serial No. MXV098772 Location PDR

Model P3250/D Hostname
Notes duplex, 30ppm, USB 2.0 with cable, 1200 dpi image, 250 sheet paper capacity Ink/Toner Refill
TECHS Submitted by Whitney Allies Contact wallies09@wou.edu 88925
Primary Technician Contact agandara09@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Gandara
Email

Public
Entered by Date Memo
Andrew Gandara Nov 21, 2011 04:52 PM 
Status changed from (1) Pending to (5) Completed
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Andrew Gandara Nov 21, 2011 04:52 PM 
Maylimi and I delivered and set up the printer.
Put old printer in PDR stack.

Dropped invoice off for Jonnie
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Andrew Gandara Nov 21, 2011 01:20 PM 
****This is an outgoing email****
Hi Sue,
I need some additional information regarding
service request #45456

Description: NEW EQUIP SETUP: local Xerox P3250
laser printer to go to Sue Thompson in ED 201D
(order# 5977)

I was just wondering when you or anyone would be
available for us to come drop off the printer for you.

You can email me back here or call our help desk
at extension 88925.

Thanks
Andrew Gandara
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Public
Andrew Gandara Nov 21, 2011 01:18 PM 
Left VM
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Teresa Hutchinson Nov 21, 2011 12:03 PM 
Task reassigned to Andrew Gandara.
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Whitney Allies Nov 18, 2011 10:49 AM 
The printer is located on the self in the hall
against the wall.
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