Service Request Ticket - # 45457

Service Request Information

CONTACT Name Amerson, Ingrid   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 18, 2011 11:12 AM
Department The Research Institute Phone 88334
Location Email amersoi@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20041062[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP- Printer - TRI Purchased
Serial No. Location PDR

Model 960C Hostname
Notes Ink/Toner Refill
TECHS Submitted by Nicole Crane Contact ncrane10@wou.edu 88010
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Nov 23, 2011 10:55 AM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Nov 23, 2011 10:55 AM 
Connected/installed the printer using the USB
connection for now.  They may want to network the
printer later on.
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Teresa Hutchinson Nov 21, 2011 02:07 PM 
Task reassigned to Dale Goodell.
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Nicole Crane Nov 18, 2011 11:12 AM 
They do not have the correct connection cords to
connect the printer to the computer. They were
given a new computer and the current cord that
they have does not work with it. 
Computer is located: 116 TODD
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