Service Request Ticket - # 45485

Service Request Information

CONTACT Name Klumph, Randy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 21, 2011 01:06 PM
Department The Research Institute Phone 88885
Location Email klumphr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060765[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex 745 SFF, 2.40GHz, 4M, 1066MHz FSB
Serial No. 9KKX0D1 Location PDR

CPU Intel Core 2 Duo E6600(2.40GHz, 4M, 1066MHz FSB)


OS Unknown Software MS Office Pro 2003 license from TRI site license, Adobe CS Prem v2 from P0059001,CorelDRAW Grahpics Suite X3from P0062724, Quicktime Pro for WIN from P0072791 and QT MPEG-2 Playback component for WIN from VISA2009000822, SmartDraw 2012 Std Edition from VISA2011002830, Camtasia Studio 7.1(upg) from VISA2011002931

Wired NIC 00:1A:A0:44:9E:6F

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Nov 30, 2011 02:53 PM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Nov 30, 2011 02:53 PM 
****This is an email****
Thanks Brian - Installed perfectly

Regards,
Randy Klumph
The National Consortium on Deaf-Blindness
The Teaching Research Institute
345 N Monmouth Ave
Monmouth, OR 97361
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Brian Berkley Nov 28, 2011 01:46 PM 
****This is an email****
Randy,

Acrobat Pro X is available to you by going to:
\\plowking\acropro10\setup.exe

It is an unattended installation, and you will
need to remove old versions of Acrobat first.

Please contact me if you require further assistance.

Thanks,
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Brian Berkley Nov 28, 2011 01:41 PM 
Task reassigned to Brian Berkley.
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Andrew Gandara Nov 21, 2011 05:10 PM 
Task reassigned to UCS Tech.
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Teresa Hutchinson Nov 21, 2011 02:05 PM 
Task reassigned to Andrew Gandara.
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Tricia Flaherty Nov 21, 2011 01:06 PM 
Install software from:
T:\Adobe Acrobat\Acrobat10Pro\AcrobatPro10WIN
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