Service Request Ticket - # 45540

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 28, 2011 02:20 PM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Thin Client Edit WOU # 20100895[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Wyse P20 Thin Client (64F/1GR XDR US) #909101-01L
Serial No. S200RK102776 Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:80:64:88:AA:CE

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact hutchinsont@wou.edu 88010

Tracking

Entered by Date Memo
Teresa Hutchinson
Email

Public
Entered by Date Memo
Teresa Hutchinson Dec 08, 2011 03:18 PM 
Task reassigned to Teresa Hutchinson.
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Teresa Hutchinson Dec 08, 2011 03:18 PM 
Task reassigned to Teresa Hutchinson.
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Teresa Hutchinson Dec 08, 2011 03:18 PM 
****This is an email****

It looks likes this one has been fixed/reset.  
Thanks for checking!
Lori
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Teresa Hutchinson Dec 08, 2011 10:46 AM 
****This is an outgoing email****
Hi Lori,

We were just following up with you regarding a 
service request that we have for you.  (#45540)

Description: The VDI computer is saying it can't 
connect to the Windows domain. W#20100895[Edit Inv].

We were wondering if this has been resolved for 
you or if we can still be of assistance with 
this.  If so, just let us know, we'll be happy to 
help.

Thanks!
Teresa
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Public
Brian Berkley Nov 28, 2011 03:27 PM 
Task reassigned to Richard Kavanagh.
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Teresa Hutchinson Nov 28, 2011 02:20 PM 
The computer W#20100895[Edit Inv] is a VDI computer and it 
is saying it can't connect to the Windows domain
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