Service Request Ticket - # 45543

Service Request Information

CONTACT Name Boderman, Don   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 28, 2011 04:41 PM
Department Student Enrichment Program Phone 88656
Location Email boderman@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

TECHS Submitted by Karisa Mueller Contact kmueller08@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public

Entered by Date Memo
Brian Berkley Dec 01, 2011 10:56 AM
Task reassigned to Brian Berkley.
Add Attachment
Brian Berkley Dec 01, 2011 10:56 AM
Status changed from (1) Pending to (5) Completed
Add Attachment
Brian Berkley Dec 01, 2011 10:56 AM
I spoke with Don by chance this morning, and he
has 2 profiles in outlook, one for Sun, one for
Google, and he was opening the Sun one.
Add Attachment
Andrew Gandara Nov 30, 2011 03:31 PM
Left VM
Add Attachment
Karisa Mueller Nov 30, 2011 08:15 AM
Task reassigned to UCS Tech.
Add Attachment
Karisa Mueller Nov 30, 2011 08:15 AM
Task reassigned to UCS Tech.
Add Attachment
Karisa Mueller Nov 30, 2011 08:15 AM
Laven was over there with him yesterday working on
this.  The status bar is telling him that his
contacts and calendar have synced and his messages
are still in the process, however when he goes
into his email he only have 11 contacts show up. 
In actuality he has about 1,200.  He wants someone
to come and help as soon as they can. 
Add Attachment
Teresa Hutchinson Nov 29, 2011 09:04 AM
Task reassigned to Brian Berkley.
Add Attachment
Karisa Mueller Nov 28, 2011 04:41 PM
He is trying to sync his WOU Gmail account to his
Outlook.  About halfway through the process his
program shuts down on him not allowing him to
finish.  He isn't sure what he is doing wrong.  He
gets an error message that says something about
using a non-encrypted page.  He migrated last
year.  His computer is WOU# 201102414.
Add Attachment