Service Request Ticket - # 45548

Service Request Information

CONTACT Name Schoenfeld, William   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 29, 2011 10:04 AM
Department Natural Science/ Earth and Physical Science Phone 88165
Location Email schoenfeldw@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091470[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iMac, 21.5-inch, Intel Core 2 Duo #Z0GC
Serial No. W80240BJ5PK Location PDR

CPU Intel Core 2 Duo 3.06Ghz(6MB L2, 1066Mhz FSB)


OS Unknown Software Microsoft Office for Mac 2008 from P0075359

Wired NIC 34:15:9E:1E:AC:AA


Wireless NIC D8:30:62:58:72:CE


Bluetooth NIC 7C:6D:62:A2:93:24

TECHS Submitted by Emily Kavanagh Contact ekavanagh08@wou.edu 88925
Primary Technician Contact ellism@wou.edu 88629

Tracking

Entered by Date Memo
Michael Ellis
Email

Public
Entered by Date Memo
Michael Ellis Nov 30, 2011 09:09 AM 
Status changed from (1) Pending to (5) Completed
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Michael Ellis Nov 30, 2011 09:09 AM 
Left VM and emailed to follow-up.
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Karisa Mueller Nov 29, 2011 01:01 PM 
Task reassigned to Michael Ellis.
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Karisa Mueller Nov 29, 2011 12:58 PM 
Priority changed from (3) Priority to (1) Highest Priority.
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Teresa Hutchinson Nov 29, 2011 12:27 PM 
Task reassigned to Laven Voth.
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Emily Kavanagh Nov 29, 2011 10:04 AM 
MAC 20091470[Edit Inv] won't let William log on. It does
nothing. He types in his name and password and it
looks like it's thinking then his password disappears
If he is not in his off he will be in NS 217 he
can hr can log into the network fine just not his
office computer.
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