Service Request Ticket - # 45549

Service Request Information

CONTACT Name Payton, Sue   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 29, 2011 10:10 AM
Department Phone 88967
Location Email paytons@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20051088[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP LaserJet 4350dtn Printer #Q5409A#ABA
Serial No. CNGXB28674 Location PDR

Model Q5409A Hostname bones.wou.edu
Notes duplexing, third tray maint replacement of fuser from P0080542 June 2011 SR42400 IP: 140.211.114.71 Ink/Toner Refill HP 42A or HP 42X

Wired NIC 00:14:38:9B:22:B1

TECHS Submitted by Emily Kavanagh Contact ekavanagh08@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Dec 05, 2011 11:22 AM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner Dec 05, 2011 11:22 AM 
The printer is getting a new toner cartridge. 
This will fix the problem.
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Teresa Hutchinson Dec 01, 2011 12:42 PM 
Task reassigned to Adam Wehner.
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Emily Kavanagh Nov 29, 2011 10:10 AM 
****This is an email****
Bones is starting to leave a lot of toner over
spray on the prints. (20051088)
And the students would like to know if it can be
fixed.

Also, Spock still isn't printing for us. I have
restarted it a couple of times.
Thanks. Sue
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