Service Request Ticket - # 45559

Service Request Information

CONTACT Name Thomas, Ashley   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 30, 2011 08:23 AM
Department Student Enrichment Program Phone 88550
Location Email thomasa@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110224[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag 90MPZQ1 Description Dell Optiplex 990 SFF, Intel Core i5 2400(3.1GHz,
Serial No. 90MPZQ1 Location

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Unknown Software Win 7 Pro, bundled with Roxio Creator and CyberLink PowerDVD, MS Office Pro Plus 2010 from P0081871 installed as Office Pro Plus 2013. Blumen Student Access Database for SEP group;

Wired NIC 18:03:73:B0:E2:92

TECHS Submitted by Karisa Mueller Contact kmueller08@wou.edu 88925
Primary Technician Contact lvoth11@wou.edu 88925

Tracking

Entered by Date Memo
Laven Voth
Email

Public
Entered by Date Memo
Laven Voth Dec 01, 2011 01:23 PM 
Status changed from (1) Pending to (5) Completed
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Teresa Hutchinson Dec 01, 2011 12:40 PM 
Task reassigned to Laven Voth.
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Karisa Mueller Nov 30, 2011 08:23 AM 
The computers that she wants her to have admin
rights to are WOU# 20110225[Edit Inv], and 20110224[Edit Inv].  These
two computers in the front office of the SEP in
APSC 201.

Amy Overlin
overlina

Ashley has admin rights on these two computers and
wants to add Amy as well.
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