Service Request Ticket - # 45564

Service Request Information

CONTACT Name Lucas, Gale   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 30, 2011 10:23 AM
Department Behavioral Sciences Division Phone 88504
Location Email lucasg@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20101239[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6420 i7-2720QM (2.20GHz, 6M, 4GB)
Serial No. 4VK72Q1 Location PDR

CPU Intel Core i7-2720QM(2.2GHz, 6MB cache)


OS Unknown Software WIN 7 PRO SP1(64bit), Cyberlink Power DVD9.5.1 and Roxio Creator Starter ed bundled with laptop, Microsoft Office Pro Plus 2010 from P0080585 installed as Office Pro Plus 2007,

Wired NIC 5C:26:0A:5A:DF:81


Wireless NIC A0:88:B4:31:D1:14


Bluetooth NIC 68:A3:C4:48:15:36

TECHS Submitted by Karisa Mueller Contact kmueller08@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Karisa Mueller Nov 30, 2011 10:51 AM 
Task reassigned to Self Resolved.
 Add Attachment
Karisa Mueller Nov 30, 2011 10:51 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Karisa Mueller Nov 30, 2011 10:23 AM 
Gale is having trouble with SPSS and is not able
to log into the driver to import data. She didn't
receive any error messages.
Add Attachment