Service Request Ticket - # 45565

Service Request Information

CONTACT Name Jack, Roben   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 30, 2011 11:13 AM
Department Advancement & Foundation Phone 88468
Location Email jackr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030621[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag 9TC0Y41 Description Dimension 4600, P4-2.80GHz
Serial No. 9TC0Y41 Location ITC 007 Storage

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:5A:46

TECHS Submitted by Karisa Mueller Contact kmueller08@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Dec 01, 2011 11:49 AM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Dec 01, 2011 11:49 AM 
restarting worked, had her also set her page file
to system managed instead of a fixed 768mb
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Brian Berkley Nov 30, 2011 03:30 PM 
Task reassigned to Brian Berkley.
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Brian Berkley Nov 30, 2011 03:30 PM 
Had her reboot.
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Brian Berkley Nov 30, 2011 03:26 PM 
Try rebooting?
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Karisa Mueller Nov 30, 2011 11:13 AM 
Department: Jensen Arctic Museum, I:
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Public
Karisa Mueller Nov 30, 2011 11:13 AM 
Her computer number is #20030621[Edit Inv].  This just
started today.  She wants to know what the path is
to access her I: for now.
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