Service Request Ticket

Service Request Information

CONTACT	Name	Lab Attendant, APSC	Date	Nov 30, 2011 11:32 AM
	Department	University Computing Solutions	Phone	88069
	Location		Email	printerpaper@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20090147 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Dell OptiPlex 960 SFF,Core2Duo, 3.0GHz,6M, 1333FSB
	Serial No.	HFJ6CK1	Location	PDR
	CPU	Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)
	OS	Linux	Software	MS Office Pro Plus 2007 from P0071641
	Wired NIC	00:24:E8:32:29:C0

TECHS	Submitted by	Jackie Digmann	Contact	jdigmann07@wou.edu	88925
	Primary Technician		Contact	hutchinsont@wou.edu	88010

Entered by	Date	Memo
Teresa Hutchinson			Email Public
Entered by	Date	Memo
Teresa Hutchinson	Dec 09, 2011 10:34 AM	Task reassigned to Teresa Hutchinson.	Add Attachment
Teresa Hutchinson	Dec 09, 2011 10:34 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Teresa Hutchinson	Dec 09, 2011 10:34 AM	Completed by Laven and Andrew on 12/8/11	Add Attachment
Teresa Hutchinson	Dec 08, 2011 03:42 PM	Still a problem - won't log on.	Add Attachment
Teresa Hutchinson	Dec 05, 2011 01:35 PM	Task reassigned to Maylimi Pakalapati.	Add Attachment
Teresa Hutchinson	Dec 01, 2011 12:43 PM	Task reassigned to David Olson.	Add Attachment
Brian Berkley	Nov 30, 2011 01:03 PM	clock is wrong	Add Attachment
Jackie Digmann	Nov 30, 2011 11:32 AM	WOU# 20090147 Computer I3 in the APSC says "The trust relationship between this workstation and the primary domain has failed" when students try to log in.	Add Attachment