Service Request Ticket - # 45567

Service Request Information

CONTACT Name Lab Attendant, APSC   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 30, 2011 11:36 AM
Department University Computing Solutions Phone 88069
Location Email printerpaper@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090135[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 960 SFF,Core2Duo, 3.0GHz,6M, 1333FSB
Serial No. hfm0ck1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software WIndows Vista Business 32bit downgraded to WIN XP Pro SP3, MS Office Pro Plus 2007 from P0071641

Wired NIC 00:24:E8:30:6B:A3

TECHS Submitted by Jackie Digmann Contact jdigmann07@wou.edu 88925
Primary Technician Contact hutchinsont@wou.edu 88010

Tracking

Entered by Date Memo
Teresa Hutchinson
Email

Public
Entered by Date Memo
Teresa Hutchinson Dec 09, 2011 10:31 AM 
Task reassigned to Teresa Hutchinson.
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Teresa Hutchinson Dec 09, 2011 10:31 AM 
Status changed from (1) Pending to (5) Completed
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Teresa Hutchinson Dec 09, 2011 10:31 AM 
Completed by Andrew and Laven on 12/8/11
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Teresa Hutchinson Dec 08, 2011 03:39 PM 
Jackie - checked again - will not turn on.
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Teresa Hutchinson Dec 05, 2011 01:35 PM 
Task reassigned to Maylimi Pakalapati.
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Teresa Hutchinson Dec 01, 2011 12:45 PM 
Task reassigned to David Olson.
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Jackie Digmann Nov 30, 2011 11:36 AM 
WOU# 20090135[Edit Inv] Computer tower D$ in the APSC will 
not turn on. The connections have been checked. 
When the power button is pushed, it will blink 
orange and do nothing.
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